Problems happen. How you solve them is what matters.
Give your warranty team a structured inbox, instant delegation, and full oversight. Give sub-contractors the context they need to act fast. Give homebuyers a simple way to submit claims, follow progress, and access all documentation about their home.
From chaos to control.
Warranty case management
Every claim captured in one place, so your team stays always up-to-date. Homebuyers follow their case status in real time.
Actionable Insights
Harness data to make informed decisions and drive continuous improvement.
Homeowner documentation
Upload manuals, product documentation, and maintenance guides. Homebuyers access everything about their home on any device.
Communication, always in context.
One place for every conversation, whether it's a specific case, a project update, or a message to all homebuyers at once.
Built for efficient processes. Designed for satisfied homebuyers.
For admins
Every claim captured in one place — with photos, descriptions, and full context.
Your team always knows what's open, what's urgent, and what's resolved.Delegate to the right contractor and follow progress from first claim to closed case. Built-in AI helps your team work more efficient.
Get insights that help your team work smarter across every project. Built for teams managing multiple projects at once.
For homebuyers
A full dashboard overview that gives you a clear, real-time picture of every project, no digging around, no chasing updates. Whether you're running one project or twenty, Rubus Business Solutions keeps everything organised in one place, so your team can work efficiently and nothing falls through the cracks.
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One streamlined process, smarter prioritisation.
Incoming claims are automatically categorised and prioritised, helping your team focus on what needs attention first.
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Their home's complete story. Always available.
Every selection, change, inspection, document and sign-off — available in one portal. Valuable long after move-in: for refinancing, selling, maintenance, or simply knowing what products and materials were used in the build.
Open it. Everything is already there.
When you open Warranty Handling, everything is already there. No setup, no imports, no missing history. Units, homebuyers, documentation, and the complete project record carry forward automatically.
For homebuyers, it's a platform they already know. Now, their permanent home file, long after the project is complete.
Warranty period
Resolve claims faster, while buyers stay informed on progress every step of the way.
Frequently asked questions
Turn warranty handling into a competitive advantage.
Handle it well, and it shows – in your reputation, your referrals, and your bottom line.