Cross-platform features. Built for better projects.
Platform features that help you work more efficiently, improve quality and get more from every project, available to every Rucoria customer.
Built into the platform. No extra subscription required.
hese are not add-ons. They are platform features that help you work more efficiently, improve quality and simplify collaboration throughout the project. Each feature can be enabled independently and works with the core modules.
Customer Surveys
Measure the homebuyer experience in realtime throughout the project. Trigger surveys at key milestones, identify issues early and follow up while the project is still running.
Meeting Scheduling
Schedule inspections, handovers and any other homebuyer meeting directly from Rucoria. Homebuyers pick their own time slot, and automatic reminders mean fewer no-shows and less manual coordination across the project.
Invitations to Handover
Manage handover invitations and attendance at scale, even when hundreds of units are being handed over in the same period. See who has confirmed, automatically follow up with anyone who hasn't, and keep every handover on schedule.
AI built in. Since 2023.
Rucoria has been working with AI since 2023. It is not a roadmap item or a bolt-on, it is an integrated part of how the platform works, built to make the everyday work of project teams and warranty handlers faster and less manual.
Case prioritisation
Incoming warranty claims are assessed automatically. AI identifies critical cases, evaluates the severity of each issue, analyses the homebuyer’s tone and suggests a prioritised work queue for your team.
AI-assisted customer dialogue
AI suggests replies based on the warranty case and previous dialogue. Every suggestion is editable, so your team stays in control while spending less time writing routine responses.
AI inbox
Warranty issues received by email are captured in your project's dedicated inbox. AI analyses the content and any attachments, and suggests it as a potential warranty case. Your team reviews and confirms every suggestion, ensuring nothing is overlooked, even when cases aren't reported through the homebuyer portal.
FDV categorisation
AI analyses uploaded documents and suggests the correct FDV category automatically. Your team reviews the suggestion, reducing manual work and improving consistency.
...and much more.
Rucoria Business Solutions
Analytics
Gain portfolio-wide insight with Power BI dashboards built directly into the platform.
Project Templates
Standardise how every new project is set up. Create project templates that establish a common standard across projects, teams and regions.
Extended data retention
Keep access to your project history beyond the warranty period for benchmarking, quality improvement and future reference.
Full API access
Connect Rucoria with the systems you already use. Integrate ERP, CRM, reporting tools and other business systems.
Frequently asked questions
No. All platform features, including the AI capabilities, are currently included in your Rucoria licence at no extra cost. Rucoria Business Solutions, however, is a separate subscription. Talk to your Customer Success contact if you are unsure what applies to your agreement.
No. Customer Surveys, Meeting Scheduling, Invitations to Handover and AI capabilities are all available independently of Rucoria Business Solutions.
Platform Features are standalone capabilities that can be enabled independently. Rucoria Business Solutions extends the platform with portfolio-wide analytics, project templates, extended data retention and full API access for organisations managing multiple projects.
Yes. Every feature is available independently, so you only enable the capabilities that create value for your organisation.
Yes. Many customers start with the capabilities they need today and enable additional features as their projects and requirements evolve.
Work more efficiently. Improve quality.
From AI-assisted workflows to homebuyer surveys and meeting coordination, we’ll help you identify the platform features that create the most value for your organisation.