The homebuyer experience, measured in real time.
Satisfied homebuyers create better projects, stronger reputations and fewer unnecessary escalations.
Customer Surveys helps you understand how homebuyers experience each stage of the journey, so you can identify issues early and continuously improve the way you deliver projects.
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Capabilities
Build your own surveys with your questions, your scale and your own triggers. Choose which project stages the survey should be activated in, or define specific homebuyer actions.
Choose what to measure, how and when, at any stage of the project or based on specific homebuyer actions
Reuse questions across projects, saving time and making results directly comparable across projects, regions and teams
Follow up on individual responses or homebuyers directly in Rucoria
Track trends over time and identify recurring issues before they become larger problems
Why customers use it
Customer Surveys is built directly into Rucoria. Homebuyers respond through the same portal they already use, and results are immediately available alongside your project data — giving your team live insight while the project is still running, not after it has finished.
Who it is for
Developers and contractors who want continuous feedback from homebuyers and a structured way to improve the customer experience across projects.
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Want to learn more about Rucoria?
Hundreds of construction companies have made the switch to Rucoria. See why.